Terms and Conditions of Use

Welcome to our saleslens.io website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and Data Processing Agreement (DPA) govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'SalesLens' or 'us' or 'we' refers to the owner of the website (SalesLens Ltd.) whose registered office is 3rd Floor Suite, 207 Regent Street, London, England, W1B3HH. Our company registration number is 14764565. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, please refer to our privacy policy for details of what data we may collect and how it may be used.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

8. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Service Terms

9. Registration: In order to use SalesLens.io, users may be required to register and create an account. Users are responsible for providing accurate and complete information during the registration process and for keeping their account information up-to-date.

10. Paid services: SalesLens.io may offer paid services, and users may be required to pay fees for these services. Users agree to pay all fees associated with their use of the paid services and to comply with any additional terms and conditions related to such paid services. All services are provided on a prepaid basis. Users must maintain a positive account balance to access services. For invoice-based billing arrangements, payment must be received in full before service commencement.

11. Trial period: SalesLens.io may offer a trial period with limited access to the services. Users are responsible for complying with the terms and conditions of the trial period and any limitations imposed during the trial period.

12. Recurring subscription: Users may choose to subscribe to recurring paid services on SalesLens.io. By subscribing to recurring services, users authorize SalesLens.io to automatically charge their designated payment method on a recurring basis until the subscription is cancelled by the user.

13. Automatic renewal: Paid subscriptions may be automatically renewed unless the user cancels the subscription before the renewal date. Users are solely responsible for managing their subscriptions and cancelling them if desired.

14. No Refunds: All payments are final and non-refundable. SalesLens does not provide refunds for any services, including unused credits or prepaid amounts.

15. Deleting User accounts: Users may request to delete their account and personal information from SalesLens.io. SalesLens.io reserves the right to retain certain information as required by law or for legitimate business purposes.

16. The Service is provided "as is": SalesLens.io provides the service on an "as is" basis without any warranties or guarantees, whether express or implied. Users acknowledge that the use of the service is at their own risk and that SalesLens.io does not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials provided.

Data Processing

17. Data Processing Agreement: By using our website and services, you acknowledge and agree to our Data Processing Agreement (DPA), which governs how we process your personal data. The DPA is automatically effective upon your acceptance of these terms and is available at saleslens.io/dpa.

18. Data sharing: SalesLens.io may share certain data with the following sub-processors for service provision:

• OpenAI for AI analysis purposes
• Deepgram for audio processing services
• Platform.sh for hosting and infrastructure services

All data sharing is subject to appropriate safeguards to protect your privacy and confidentiality as outlined in our Privacy Policy and DPA.

19. Compliance: Users agree to comply with all applicable laws and regulations related to data privacy and security.

20. Changes to terms and conditions: SalesLens.io reserves the right to modify or update these terms and conditions at any time without prior notice. Users are responsible for regularly reviewing the terms and conditions for any changes.

21. Governing Law: Your use of this website and any dispute arising out of such use of the website is subject to the laws of United Kingdom.

Thank you for using our SalesLens.io website.