Using AI Intelligent Assistant for Peak Performance of Call Center Agents

Automate routine tasks and let AI's intelligent assistant perform the daily operations of a call center agent.

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AI SMART NOTES

Get ready-made content analysis of every conversation in real time

SalesLens automatically generates smart content analysis, offering a summary of the conversation that highlights important details and key takeaways.

AI identifies potential opportunities, recommends next steps, and generates follow-up templates, making it easier to engage with customers and prospects after each call.

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AI SCORING

Sorting, filtering and scoring calls based on your criteria

For example, you can easily identify which leads are the hottest or which customers have mentioned competitors.

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AI COACHING

Coaching advice from AI and useful tips for the agent on every call

The AI analyzes the agent's conversation and compares it to the ideal dialogue script from your company playbook, then provides useful сoaching tips and points out possible mistakes.

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Save Time, Boost Results

Driving Call Center Productivity

+115%

Time Saved Per Agent Per Month

25 Hours

Reducing Agent Onboarding Period

3 Weeks

POWERFUL FEATURES

So why should you try using SalesLens call analysis?

Comprehensive Coverage

Unlike traditional methods that only assess a small percentage of calls, SalesLens offers 100% coverage of all calls, providing a thorough and accurate assessment of sales performance across the board.

Unbiased Expertise

SalesLens provides independent and unbiased analysis of calls using AI technology, which can identify patterns and trends that may not be immediately apparent to human analysts.

Cost-effective

SalesLens allows businesses to analyze 100% calls without the need for supervisors or top managers to listen to every call, saving time and resources.

Metrics for KPI

SalesLens provides metrics and data-driven insights that can be used to calculate Key Performance Indicators (KPIs) for call center teams, helping to optimize performance and improve quality metrics

PLANS

Scale your marketing metrics

Basic

$30/mo

Flat fee for up to 200 users

Set the foundation with all your team needs for basic data integrations.

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Pro

$85/mo

Flat fee for up to 200 users

Set the foundation with all your team needs for basic data integrations.

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Enterprise

Custom

Get in touch for a custom quote

Set the foundation with all your team needs for basic data integrations.

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READ FULL CASE STUDY
SITUATION

Previously, we had to use the services of assessors, who evaluated only 5% of the calls. It was expensive, time-consuming, and still did not give a complete picture of what was going on in the sales department

SOLUTION

Thanks to SalesLens, we've set up real-time uploads of the call so we can get a call scorecard  right after it happens!

IMPACT

We evaluate agents in real time and provide coaching when needed. Because of this, we can take action before our KPIs drop! 

GET STARTED NOW

Empower your team with real-time AI call analysis! 

Schedule a demo or start your free trial now. No credit card required.

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