Why Analysing Sales Teams by KPIs is Falling Behind
The Rise of Real-Time Analytics from AI
Embracing AI for 100% Call Analysis
A Leap from Manual Random Selection Process
Oleg Matckevich
Jan 6, 2024
How AI Can Help Sales Managers Improve Their Team's Performance
An explanation of how SalesLens AI summarisation and call intelligence works
Oleg Matckevich
Jan 6, 2024
Leveraging AI for Comprehensive Call Analysis in Quality Assessment Management
Tips how to improve call quality analytics with next-generation AI
Oleg Matckevich
Jan 6, 2024
5 Tips For Effective Management of Virtual Agents
How artificial intelligence call analysis can improve the efficiency of remote workers
Oleg Matckevich
Jan 6, 2024
Revolutionize Your Onboarding Process with AI-Powered Call Analysis
Unlock the power of AI in your onboarding process and revolutionize your sales team's success.
Oleg Matckevich
Jul 2, 2023
SITUATION
Previously, we had to use the services of assessors, who evaluated only 5% of the calls. It was expensive, time-consuming, and still did not give a complete picture of what was going on in the sales department
SOLUTION
Thanks to SalesLens, we've set up real-time uploads of the call so we can get a call scorecard right after it happens!
IMPACT
We evaluate agents in real time and provide coaching when needed. Because of this, we can take action before our KPIs drop!
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