Precision Training for Call Center Success: AI Smart Coaching Unlocks Potential
Set up rapid onboarding of new agents and increase call center productivity with smart AI coaching.
Instant feedback from AI analyzing the agent's communication
The AI analyzes 100% of all conversations and compares them to the ideal dialogue scenario from your company's playbook.
Every call center agent instantly receives useful training tips, and the AI points out possible mistakes.
Track over time how agents are following the dialogue plan
SalesLens, offering artificial intelligence-based analytics and coaching for call centers, goes beyond simply monitoring keywords in call recordings. We provide real-time information about the context of the conversation that can revolutionize team management.
Real-time Call Scorecards, Notes, and Summaries at Your Fingertips
The supervisor does not need to re-listen to every communication. Detailed information with key points is already available immediately after the call!
Save Time, Boost Results
+115%
25 Hours
3 Weeks
So why should you try using SalesLens call analysis?
Comprehensive Coverage
Unlike traditional methods that only assess a small percentage of calls, SalesLens offers 100% coverage of all calls, providing a thorough and accurate assessment of sales performance across the board.
Unbiased Expertise
SalesLens provides independent and unbiased analysis of calls using AI technology, which can identify patterns and trends that may not be immediately apparent to human analysts.
Cost-effective
SalesLens allows businesses to analyze 100% calls without the need for supervisors or top managers to listen to every call, saving time and resources.
Metrics for KPI
SalesLens provides metrics and data-driven insights that can be used to calculate Key Performance Indicators (KPIs) for call center teams, helping to optimize performance and improve quality metrics
Scale your marketing metrics
Basic
$30/mo
Flat fee for up to 200 users
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
Pro
$85/mo
Flat fee for up to 200 users
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
Enterprise
Custom
Get in touch for a custom quote
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
SITUATION
Previously, we had to use the services of assessors, who evaluated only 5% of the calls. It was expensive, time-consuming, and still did not give a complete picture of what was going on in the sales department
SOLUTION
Thanks to SalesLens, we've set up real-time uploads of the call so we can get a call scorecard right after it happens!
IMPACT
We evaluate agents in real time and provide coaching when needed. Because of this, we can take action before our KPIs drop!
Empower your team with real-time AI call analysis!
Schedule a demo or start your free trial now. No credit card required.