Precision Training for Call Center Success: AI Smart Coaching Unlocks Potential

Set up rapid onboarding of new agents and increase call center productivity with smart AI coaching.

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RAPID COACHING

Instant feedback from AI analyzing the agent's communication

The AI analyzes 100% of all conversations and compares them to the ideal dialogue scenario from your company's playbook. 

Every call center agent instantly receives useful training tips, and the AI points out possible mistakes.  

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MONITOR TRENDS

Track over time how agents are following the dialogue plan

SalesLens, offering artificial intelligence-based analytics and coaching for call centers, goes beyond simply monitoring keywords in call recordings. We provide real-time information about the context of the conversation that can revolutionize team management.

AI SMART NOTES

Real-time Call Scorecards, Notes, and Summaries at Your Fingertips

The supervisor does not need to re-listen to every communication. Detailed information with key points is already available immediately after the call! 

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Save Time, Boost Results

Driving Call Center Productivity

+115%

Time Saved Per Agent Per Month

25 Hours

Reducing Agent Onboarding Period

3 Weeks

POWERFUL FEATURES

So why should you try using SalesLens call analysis?

Comprehensive Coverage

Unlike traditional methods that only assess a small percentage of calls, SalesLens offers 100% coverage of all calls, providing a thorough and accurate assessment of sales performance across the board.

Unbiased Expertise

SalesLens provides independent and unbiased analysis of calls using AI technology, which can identify patterns and trends that may not be immediately apparent to human analysts.

Cost-effective

SalesLens allows businesses to analyze 100% calls without the need for supervisors or top managers to listen to every call, saving time and resources.

Metrics for KPI

SalesLens provides metrics and data-driven insights that can be used to calculate Key Performance Indicators (KPIs) for call center teams, helping to optimize performance and improve quality metrics

PLANS

Scale your marketing metrics

Basic

$30/mo

Flat fee for up to 200 users

Set the foundation with all your team needs for basic data integrations.


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Enterprise

Custom

Get in touch for a custom quote

Set the foundation with all your team needs for basic data integrations.


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SITUATION

Previously, we had to use the services of assessors, who evaluated only 5% of the calls. It was expensive, time-consuming, and still did not give a complete picture of what was going on in the sales department

SOLUTION

Thanks to SalesLens, we've set up real-time uploads of the call so we can get a call scorecard  right after it happens!

IMPACT

We evaluate agents in real time and provide coaching when needed. Because of this, we can take action before our KPIs drop! 

GET STARTED NOW

Empower your team with real-time AI call analysis! 

Schedule a demo or start your free trial now. No credit card required.