Optimize Call Center Performance with AI-Driven Quality Monitoring

Use the next generation of AI to analyze call context to help the team succeed! 

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Boost Productivity with AI: Real-time Call Scorecards, Notes, and Summaries at Your Fingertips

With our AI-powered call center analytics and coaching solution, we go beyond just transcribing texts and monitoring keywords  in call recordings.

We analyze the full context of every call, providing detailed report and real-time call analysis. No more lost customers!

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Save Time, Boost Results

Driving Call Center Productivity

+115%

Time Saved Per Agent Per Month

25 Hours

Reducing Agent Onboarding Period

3 Weeks

QUICK AND SCALABLE

So why should you try using SalesLens call analysis?

Comprehensive Coverage

Unlike traditional methods that only assess a small percentage of calls, SalesLens offers 100% coverage of all calls, providing a thorough and accurate assessment of sales performance across the board.

Unbiased Expertise

SalesLens provides independent and unbiased analysis of calls using AI technology, which can identify patterns and trends that may not be immediately apparent to human analysts.

Cost-effective

SalesLens allows businesses to analyze 100% calls without the need for supervisors or top managers to listen to every call, saving time and resources.

Metrics for KPI

SalesLens provides metrics and data-driven insights that can be used to calculate Key Performance Indicators (KPIs) for call center teams, helping to optimize performance and improve quality metrics

TESTIMONIALS

What our customers say

“In our business, customers can contact the call center in multiple languages. SalesLens platform handles this case perfectly!”

CHIEF OF CLIENT SERVICES Alex

“For a small sales team, this is a great solution for monitoring agent's calls. Immediately after the call, I can see what the conversation was about and whether the manager followed the sales script.”

DIRECTOR Natalie

“From participating in the call and then reading the results, I can start to sense the accuracy in the platform, and appreciate the tips/ coaching suggestions it provides, in addition to the general topics that it covers.”

ENTREPRENEUR Zack
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Revolutionize Your Onboarding Process with AI-Powered Call Analysis

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Get our special report on how next-generation AI can help you increase call center efficiency! 

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PLANS

Scale your marketing metrics

Basic

$30/mo

Flat fee for up to 200 users

Set the foundation with all your team needs for basic data integrations.

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Pro

$85/mo

Flat fee for up to 200 users

Set the foundation with all your team needs for basic data integrations.

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Enterprise

Custom

Get in touch for a custom quote

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FAQ

Need clarification?

How does SalesLens work?

SalesLens works by allowing businesses to upload sales calls for analysis. The AI technology then analyzes the calls and provides real-time quality reports with detailed insights and metrics.

What is the call length limit for SalesLens?

The basic plan of SalesLens allows for up to 90 minutes per call analysis in English and up to 1 hour in other languages. However, this can be increased based on the needs of the business, offering flexibility in call length analysis

How much does SalesLens cost?

The basic plan of SalesLens is priced at just $1.97 per call analysis report or $59 per agent / month for up to 25 hours of call recordings, making it an affordable option for businesses to gain valuable insights from sales calls.

Is there a free trial available for SalesLens?

Yes, after signing up you can try a free trial that includes test calls to try out the platform and experience the benefits of the AI-powered analysis. 



Which languages SalesLens supports?

SalesLens handles calls in 9 languages (da, de, en, es, fr, it, ja, pt, ru), but conversations in languages other than English are counted with a x1.5 factor to the time used. 

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Empower your team with real-time AI call analysis! 

Schedule a demo or start your free trial now. No credit card required.

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